Logged Out Homepage
The Hypothesis
Our existing logged out homepage contained multitudes of content and felt busy and unfocused, according to user interviews.
The team hypothesized that by simplifying the Logged Out Homepage to focus on the key actions of Favoriting (and, by extension, account creation), search, and app downloads, we can grow daily active users.
The Results
While we learned from the experiment, it did not meet the project goals and was rolled back for further iteration.
We hypothesize there was a decline in key metrics simply because there were less listings than the control.
Although mobile web performed favorably, desktop web generated more web traffic and its performance did not meet expectations. Both expanded and slim versions showed significant lift for signups, however showed declines in other key actions.
Using learnings and inferences from this first pass, a second pass was released two months later which eliminated some white space and introduced more curated rows. It was ultimately rolled forward.
The Team
Product Design Director: Raphy Fedida
Product Manager: Colleen McClowry
Developer: Natalee Anfuso
Client
Reverb, Engage Team
significant lift
for desktop signups in both variants
decline
in DAUs for both mobile web and desktop
significant lift
for key actions of Favoriting, Searching, and Listing Purchases on mobile web
decline
in key actions of Favoriting, Searching, and Listing Purchases on desktop