My name is Alyssa Lee.

I am a designer and illustrator living and working in the Chicago area.

In 2009, I began freelancing independently, creating pieces for local bands and companies. I found work through a creative agency as well, leading me to work with some awesome companies, such as Redbox, XSport Fitness, and United Airlines. I eventually found my way to Reverb, where I am currently enjoying my time as a Product Designer.

I am not currently available for freelance work, although I am still available to meet up for consultations and coffee. Don’t hesitate to get in touch.

Where I've Been

Reverb | see portfolio

Product Designer
July 2023-current

  • Collaborate with Product Managers, Engineers, and Design leadership to develop a user-centered solution for all parties
  • Own projects in my pillar from concept to completion, occasionally tagged into other pillar team’s work for a deeper perspective on customer problem statements and company goals
  • Open communication with partner teams through all stages of design, from research and brainstorming to concepting, critiques, and final files
  • Consider design implications and interactions for all areas design touches: desktop, mobile web, iOS, Android, logged-in and logged-out, and dark mode
  • Evaluate design work for potential to reach company Affordability and Engagement goals, pitching improvements where appropriate
  • Develop engineering-ready Figma files for handoff
  • Drive projects forward through frequent check-ins, quick turnarounds, straight-forward asks
  • Assist with QA and with light code development to keep projects moving forward at reasonable pace
  • Lead with curiosity, question feedback when appropriate and encourage fruitful conversations with Design Leadership

Brand Design Manager
October 2022-July 2023

  • Manage two junior designers directly, giving them feedback on work, encouraging learning opportunities, developing plans for career growth, leading them to their own solutions rather than directing
  • Translate difficult or unclear feedback from project stakeholders into actionable feedback for designers, keeping them motivated and morale high
  • High attention to detail to encourage the same from my juniors, but also a realistic perspective on when to approve work
  • Contribute art direction to small- to medium-sized projects, managing those projects through to completion, prioritizing design involvement based on potential project impact
  • Coordinate between designers, copywriters, and marketing coordinators
  • Present large-scale company initiatives to leadership (Q4 Holiday creative planning, Kevin Shields Fender Blender launch)
  • Championed the Brand Design team’s work in company Design Lightning and Department meetings whenever possible
  • Successfully advocated for one employee receive a promotion from IC1 to IC2
  • Continued contribution as a Brand Designer

Senior Brand Designer
October 2017-October 2022

  • Worked on design projects from concept to completion, including sales, promotions, product campaigns
  • Implemented all aspects of promotions, including email development, landing page development
  • Collaborated with copywriters and marketing managers to deliver final assets
  • Served as illustration and motion graphics resource
  • Designed both for clarity and aesthetics
  • Contributed to department projects to develop rules around the Brand and drive forward movement
  • Easily adapted to quick turnarounds and communicated the reprioritization of other projects
  • Contributed towards company goals through developing user-centric campaigns
  • Readily accepted feedback, pushed back when discussion could help define brand rules, and offered friendly feedback to other designers

Mac & Mia

Senior Designer
April 2017-October 2017

United Airlines | see portfolio

Senior Designer
April 2016–April 2017

  • Completed projects for our creative department’s many clients, including Food Services, Global Services, and United Club, among others
  • Adapted visual styles to match each Client’s individual sub brand and to meet that Client’s goals
  • Worked on a variety of mediums, including infographics, apparel, long-form print media, and e-publishing
  • Presented work to project stakeholders, explaining visual choices and expanding on strategy
  • Accepted and incorporated feedback from project stakeholders, brand, and legal teams
  • Worked on projects from concept to completion with little oversight

Chicago Music Exchange | see portfolio

Graphic Designer & Marketing Manager
February 2014–April 2016

  • Sole designer, developing everything from print materials to emails and sale campaigns
  • Directed strategy of and designed sales, promotions, and campaigns for multi-channel consistency
  • Organized in-store events and associated promotional materials
  • Developed email calendar and managed send time and audiences, monitored resulting web traffic
  • Managed social media channels, Google Adwords, Bing PPC, Facebook advertising, Twitter Ads
  • Managed website functionality and content, including Shopify design using liquid code
  • Provided busy Photography department with moodboards and project outlines for efficient collaboration
  • Vetted Shopify plugins and any third-party services to increase both online and in-store efficiency
  • Coordinated between sales staff, video staff, and shipping staff to balance resources and share promotion awareness
  • Monthly budget management and marketing data reporting

Redbox

Junior Designer
September 2012–February 2014

  • With Redbox Tickets, produced branded maps for display on kiosks in the ticketing flow
  • Developed some Redbox Tickets promotional banners to be placed in Redbox emails
  • With Redbox proper, altered provided box art from Clients into kiosk stickers and cardboard displays (specifically Cloudy with a Chance of Meatballs and Just Dance)
  • Expanded key art from Senior designer into assets to fill out campaigns and fit multiple channels
  • Developed one-off social media graphics that worked within brand and sub-brand guidelines
  • Developed logos and type lockups for promotions; expanded the campaigns to print, kiosk, and web deliverables
  • Collaborated with two senior designers, art director, and an outside agency on the beginning of the Redbox rebrand

XSport Fitness

Junior Designer
March 2011–March 2012

  • Designed signage to be displayed inside gyms like sandwich boards and promotional posters
  • Designed monthly 4×6 promotional mailers
  • Designed large-scale window clings for new gyms on East Coast
  • Helped with physically assembling monthly print packages for different gyms
  • Sourced imagery from stock photo resource

Selected Experiences

IPRA Agency Showcase: Judge

January 2019

PechaKucha: Batavia Presentor

Side Hustles: Being Creative After 5PM
May 2018

Ink Wars Competitor

Weapon of Mass Creation Fest
August 2017

Skills & Programs

Photoshop
Illustrator
HTML / CSS
Wordpress
Figma
After Effects
Shopify & Liquid HTML
InDesign
Stripo
Mailchimp
Salesforce
Github